FAMILY ENTERTAINMENT CENTER IDEAS FOR 2020
January 14, 2020
KEEP YOUR CUSTOMERS ENTERTAINED ONLINE
May 1, 2020
The Family Entertainment Center Industry has been rocked hard by the COVID-19 Pandemic. As we navigate these unprecedented times together, there are a number of resources available to support you as you plan for the future and pivot your business.
The International Association of Amusement Parks and Attractions (IAAPA) has compiled a number of resources to support their members and owners who are not currently IAAPA members. These resources range from tips for working at home to safety protocols. Take advantage of these trainings to learn, prepare, and plan for the future.
Complementary COVID-19 Online Learning for FECs
IAAPA is providing free online learning modules for FEC owners until June 15th, 2020. Click here to access them. The topics they cover in these online courses are:
- Coronavirus Precautions and Prevention: Coronavirus Preparedness
- Coronavirus Preparedness for Employers and Employees
- Crisis Management
- Planning for a Pandemic: Business Continuity
- Planning for a Pandemic: External Communications
Working from Home
IAAPA has compiled a number of resources to support family entertainment centers whose staff are now working from home. These resources include free online learning modules available here, a downloadable PDF with tips for employers and employees, and a Q&A with work from home pros.
COVID-19 Crisis Communication
Communicating often and openly is important to keep key stakeholders, employees, and the public up to date and informed. To aid in the development of your crisis communication plan, IAAPA has created both a quick guide and a crisis communication template. Members can access these resources here.
There are a ton of free resources online available to business owners. Along with IAAPA’s huge selection of curated resources for the attractions industry, these are two other sources we’ve found useful:
Facebook Business Resource Hub
Facebook has created a number of resources to assist businesses with their customer service, emergency response, and resiliency. Facebook is also developing a Small Business Grants programme that will provide USD 100M in cash grants and ad credits.
Google COVID-19 Information & Resources
Google’s resources into health information, safety & prevention tips, data & insights, resources to help, and relevant blog posts.
